What is the refund policy?
If you have bought tickets but are unable to attend the event and have not yet received the ticket, you can request a 75% refund by cancelling seven days prior to the event. However, if the ticket has already been delivered to your email, we are unable to process a refund.
For May tickets, we cannot issue a refund since May is the most important bullfighting fair in the year called Feria de Mayo so it is difficult to secure the tickets, that is why when you booked, it is automatically processed and we can no longer process the cancellation.
If, the event is cancelled due to weather or other factors, then you will receive the full price of the tickets.